Stewardship reviews
Regular attention before the system is needed.
Homeowner backup-power survey
Will your backup power work when the outage starts?
Wardell is speaking with homeowners about what it takes to keep generators and backup-power systems ready year-round.
Whether you already own a backup-power system or are still considering one, we want to understand what makes homeowners feel confident before storms, outages, and high-risk events.
Would proactive stewardship of your backup power give you more confidence before outages?
Takes less than 3 minutes. Selected interview participants receive a $10 coffee gift card.
- For homeowners with or without backup power
- Explores the Power Assurance stewardship model
- Selected respondents may be invited to a short interview
- No sales appointment
The stewardship gap
Backup power only matters if it is ready.
People invest in backup power because they do not want to feel helpless during an outage. But after the install, a different question often remains: will the system actually work when it matters?
Wardell is learning whether homeowners want a more proactive, responsible way to steward the backup-power systems their households may rely on: readiness checks, documentation, monitoring awareness, and clearer accountability before high-risk events.
Who we want to hear from
Homeowners who do not want backup power left unmanaged.
You do not need to be ready to buy anything. The goal is to understand whether Wardell can become a more responsible way to care for critical backup-power systems over time.
You already own a generator or backup-power system
You are considering a generator or system upgrade
You have experienced outages before
You are unsure who is monitoring or checking your system
You want confidence before storm season
You may value proactive stewardship and accountability
The Power Assurance model
Proactive stewardship, not one-time reaction.
Wardell is exploring a Power Assurance model for homeowners who want backup power reviewed, documented, monitored where applicable, and stewarded before outages happen. The first question is whether the model feels responsible, useful, and trustworthy.
Clear documentation
A better picture of system status, concerns, and next steps.
Monitoring where applicable
Less uncertainty around warnings, alerts, and readiness gaps.
Priority relationship
A more proactive relationship than ordinary reactive service.
Start here
Take the short homeowner survey
Your answers help Wardell diagnose where backup-power ownership feels uncertain, what kind of stewardship would create relief, and which homeowners should be invited into a deeper interview.
Selected homeowners may be invited to a short interview. Interview participants receive a $10 coffee gift card.
Survey received
Thank you - your response has been received.
Wardell Power Assurance will review your answers. If your perspective is a fit for this research, Wardell may follow up about a short interview. Interview participants receive a $10 coffee gift card.
Back to topPrivate and practical
No sales appointment. No pressure.
This survey is designed to understand homeowner pain around backup-power uncertainty and whether a proactive stewardship model would feel responsible, practical, and worth exploring.
Wardell does not promise that every system is ready. Wardell is learning what homeowners need to feel that critical home power is being cared for before outages happen.
FAQ
Common survey questions.
Is this a sales call?
No. This is a short homeowner survey. Selected respondents may be invited to a brief research interview.
Do I need to already own a generator?
No. Wardell wants to hear from homeowners who already own backup power and homeowners who are considering it.
What is Power Assurance?
It is a stewardship model Wardell is exploring around readiness reviews, documentation, monitoring where applicable, reminders, and proactive support before outages.
Is this insurance?
No. The concept being tested here is a service and stewardship model, not a regulated insurance product or a guarantee of generator performance.
Will everyone receive a gift card?
No. The $10 coffee gift card is a thank-you for selected homeowners who complete a short follow-up interview.
Help shape Power Assurance
Tell us what responsible backup-power stewardship should look like.
Take the short survey and help Wardell understand whether proactive Power Assurance is solving the right problem in the right way.